Teacher Education Institute
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TEI FAQS

Q: How long will my on-site graduate/professional development course last?

A: All TEI on-site graduate courses (three semester hours of credit) are taught over two weekends or five consecutive weekdays. Weekend classes meet from 6 p.m. to 9 p.m. on Friday and from 8 a.m. to 6 p.m. on Saturday and Sunday. Weekday classes meet from 8:30 a.m. to 5:30 p.m. Monday through Friday. Students must attend all sessions in full to receive credit.

Q: How long will my online graduate/professional development course last?

A: All TEI online graduate courses (three semester hours of credit) run for thirteen weeks. 

Q: Is my TEI online course self-paced? Do I have to login at a specific time?

A: All TEI online courses are instructor-led, but the assignments are flexible enough that you can complete them on your own schedule as long as you meet all class deadlines. There are not set login times within the courses and correspondence with instructors is conducted through email so there are no specific timing requirements outside of the assignment deadlines. 

Q: Where are on-site courses held?

A: TEI on-site graduate courses are held at schools, conference centers, and major hotels. All of our locations provide a professional academic environment and are conveniently located. We currently hold on-site courses in New York and Pennsylvania. 

Q: I've never taken an online class before. Are there some instructions available to help me get started? 

A: Yes, we've put together a document that should help you access the course that you have registered for. You can view it here. If you still have questions after reviewing the instructions, don't hesitate to reach out to our office. 

Q: Are there any technical requirements for taking a TEI online course?

A: Students may use either a Macintosh computer or a PC with Windows 2000 or higher. Students should possess basic word processing skills and have internet access with an active e-mail account. Students also are expected to have a basic knowledge of how to use a web browser. 

Q: How do I receive graduate credit for a TEI on-site or online graduate course?

A: Graduate credit for TEI courses is issued by our academic partners. All of our academic partners are regionally and nationally accredited colleges and universities. To learn more about our academic partners, click here. To receive graduate credit for a course, the student must complete and return a registration form for the university the credit will be issued by. These forms are distributed during on-site classes. Online students can access all relevant forms here. 

Q: Can my TEI graduate courses be used as class credit within or toward my master's degree program?

A: Graduate credit may be transferred as elective courses into existing graduate programs - but only with prior approval from your academic adviser.

Q: I am taking a TEI course for professional development points (PDP, CEU, etc.) rather than for graduate credit. What type of professional development credit will I receive?

A: All professional development course participants receive a certificate of completion from TEI for professional development, in-service, or continuing education units. You should always obtain approval from your district prior to registering for a TEI course. Typically, on-site courses are equal to 45 hours, and online courses are equal to 60 hours, but this can vary from district to district. Remember to confirm with your district the conversion of the hours to appropriate credit units.

Q: I'll be out of town briefly while I am taking an online course. Will that be a problem?

A: If you are going to be out of town when an assignment is due, you have the option to complete the assignment early. Contact your instructor to discuss alternative arrangements. 

Q: What if I have questions?

A: TEI courses are taught by certified instructors who each hold a Master's Degree or higher. Each instructor is personally involved in your learning and available to answer any questions you may have. Participants may also e-mail TEI or call/text 1-800-331-2208 with questions.

Q: Does it matter which browser I'm using?

A: Any major browser should be fine as long as you're using the most recent version. You can find them here: Microsoft Internet Explorer, Google Chrome, Safari, Firefox

Q: How are TEI graduate courses graded?

A: All graduate course participants receive a letter grade. TEI will forward the letter grade to the appropriate credit-issuing academic partner. Professional development participants will receive a pass/fail grade and a certificate of completion from Teacher Education Institute, NOT an official transcript from one of our academic partners.

Q: How much do these courses cost?

A: TEI is one of the most affordable providers of high-quality, graduate-level professional development in the country. Course registration fees vary by type of credit and location. You can view the pricing of each of our partners if you visit the University Partners tab and select the college you wish to take classes through. 

Q: How long will it take to receive my transcripts?

TEI advises 6 to 8 weeks after course end date for transcripts to arrive.  Although it rarely takes this long, there are peak volume times throughout the year during which this could be the case. 

Q: How much class time can I miss?

A: Each academic partner has different requirements. Please contact our Registrar at 800.331.2208 or registrar@teachereducation.com for more information. Due to the nature of the on-site courses, making up significant absences is often impossible, so we recommend checking out our class page to find a class that doesn't interfere with your schedule. 

Q: I have alternate plans during one of my on-site class dates. What should I do?

A. We recommend that you transfer into a different class and our policies require that a student attend each session to receive credit for the course. 

Q: Can I pay when I get to class?

A. TEI Instructors are not allowed to accept payment. Registration fees must be paid in full by 5:00pm (Eastern time) on the date of the class. Any student with an unpaid balance will not be permitted to attend class. In the case of a class with a waiting list: full balance must be paid two weeks before the class start date, unless alternate arrangements have been made through the registrar's office. Failure to pay in full by this deadline can result in the student being removed from the course. 

Q: My friend is in one section of a course and I am in another. Can I switch sections and attend the section with my friend?

A. You must attend the course section for which you are registered. Our instructors will not allow anyone into a class whose name does not appear on the corresponding roster. Even if both sections are meeting at the same hotel, you must attend the assigned section.

Q: I am on a waiting list for a course that starts soon, but it doesn’t look like anything is going to open up. Can I just show up and register on-site?

A. We appreciate your enthusiasm, but students are not admitted unless they have registered in advance. TEI instructors will not allow anyone into the course whose name is not on the roster.

Q: Can I attend one weekend of class at one location and complete it at another location?

A. You may only attend the assigned section and must attend for each scheduled meeting in order to receive credit. 

Q: How do TEI’s online courses work?

A:  Our online courses have the same course content as our on-site courses. All of our courses are instructor-led.

    • All TEI online courses are 13 weeks with the exception of a few four week courses. The length of the course is listed on the course page. 
    • You will earn 3 graduate credits for successfully completing a 13-week course, after which you can request a transcript from the university.  
    • You may choose to take your online course for professional development credit (CEU or in-service, etc.) instead of graduate credit. A certificate of completion will be issued at the end of the course. 
    • Prior to the course you will need to purchase the textbook. The list of textbooks for corresponding courses can be found here. We have many in stock so if you can't find a copy let us know.
    • The day class begins, you will receive a welcome email containing your username, password, and login instructions. Your login will not be valid until the start date of your course, typically the second Tuesday of the month.
    • You will submit your weekly assignments to your professor via email.
    • Although the courses are asynchronous, participants interact through a variety of methods such as email, group blogs, and shared online discussions.
    • You do not have to be online at a certain time, but you are required to complete and submit your assignments on time in order to maintain academic interactions with other participants.
    • There will be a final project or exam.
    • In order to receive a transcript, you must request one from the college directly. If you have questions about this feel free to reach out to TEI.
    • Students may also request a grade report when the class has finished. This is an unofficial document sent by us that confirms that a student has taken and completed a class/classes and received a grade/grades through TEI. This document will include the records for all TEI classes you've taken. This is not an official transcript but can sometimes be used as a placeholder while students wait for official transcripts to arrive. 

Q: I live in Pennsylvania. Can I use TEI courses for ACT 48 credits?

A. All TEI On-site and online classes equal 90 ACT 48 credit hours per class.

Q: Can TEI courses be used for recertification?

A. Always check with your district prior to registering for a course. Typically, TEI courses can be used toward recertification. If you are not currently teaching, we recommend that you check with your state board of education to verify that the courses will be accepted. Each state has different requirements, so make sure to check before taking a course. 

Q: What’s the difference between a graduate-credit course and a professional development credit course?

A. The courses, and the coursework associated with them, are identical. The main differences:

    1. TEI professional development credit courses are pass/fail (you will not receive a letter grade).
    2. You will receive certificate of completion in lieu of a transcript.
    3. Professional development credit courses are priced less than graduate credit courses.

Q: Can I register late for my online course?

A: You may register up to one week after the start date of the course.

Q: Can I drop my online course?

A: Online classes cannot be dropped on or after the start date. If you find that you need to cancel a course, you may do so up to two weeks before the class start date without a fee, though the $50 deposit will be held on your account. A refund of the remainder of your payment can be refunded that that time. A $50 late fee will be charged if you drop within two weeks of the course start date in addition to the $50 that will be held for later use. Once an online class has started, no withdrawals or refunds are available, so we recommend only registering for an online class that you are certain will work for your needs.

Q: If I register late for an online course, can I start my coursework without my book?

A. Typically you are able to complete one week of coursework without your book. We will notify your instructor that you registered late but it is always a good idea to let them know yourself so that they will understand your situation. 

Q: How do I get my books?

A. You are responsible for ordering your own textbook. The textbook information page can be found here. Often we have copies in stock so ask when you sign up if you'd like to purchase your book directly from us. 

Q: My district is paying for my course. Can I pay with a P.O. number?

A. You may pay for the course with a P.O.#, Email or fax the P.O. to Client Services at 407.536.6000.


Think of a question that's not answered here? Call/text us at 800.331.2208 or email TEI here.